
Across clubs, leagues, federations and governing bodies, strategy succeeds when people across the organisation understand what needs to happen, take ownership and deliver results.
From sporting performance to commercial operations, leadership capability is what connects strategic ambition with everyday execution.
Here are five practical ways to strengthen that connection.
1. Adapt your leadership to the individual
People respond differently to communication, feedback and responsibility. Effective leaders understand those differences and adapt their approach while maintaining clear expectations.
Action: Ask each team member how they prefer to receive feedback and what support helps them perform.
Sports example: A club operations director tailors feedback and support to each team member’s experience and needs while maintaining shared performance expectations.
Question: Am I adapting my leadership approach without lowering accountability?
2. Make the strategic “why” visible
People execute strategy more effectively when they understand how their responsibilities contribute to organisational priorities.
Action: Select one strategic objective and ask each department to identify its contribution and one measurable outcome.
Sports example: A club aiming to improve fan experience aligns ticketing, hospitality, digital engagement and matchday operations around agreed service outcomes.
Question: Can everyone explain how their work contributes to our strategy?
3. Coach for performance and delivery
Coaching should help people solve problems, take ownership and improve results, not simply have better conversations.
Action: In your next performance discussion, agree the required outcome, identify the obstacles, and set a next action and review date
Sports example: A commercial director coaches a sponsorship manager to identify solutions to a delayed partnership activation rather than taking over the problem.
Question: Am I developing ownership or creating dependency?
4. Build relationships that support execution
Strategy depends on collaboration across functions. Trust makes it easier to surface problems, challenge assumptions and resolve competing priorities.
Action: Bring two interdependent teams together to agree responsibilities, decision-making authority and how they will resolve obstacles.
Sports example: Performance, medical and operations teams establish clear communication and decision-making arrangements around player availability.
Question: Where is a lack of trust or coordination slowing delivery?
5. Know when to lead, manage, coach or relate
Effective leadership requires judgement. Different situations call for different responses: direction, accountability, independent thinking or stronger relationships.
Action: Review one current performance challenge and decide whether your team needs clearer direction, defined responsibilities, coaching or improved collaboration.
Sports example: A federation implementing a new development programme leads with purpose, manages delivery milestones, coaches regional managers and builds trust between stakeholders.
Question: Am I using the leadership approach this situation actually requires?
Your leadership challenge this week:
Choose one strategic priority and agree the outcome, owner, support and review date with your team.
Then follow through.
Performance in sport doesn’t only happen on the field. The conditions for it are created throughout the organisation.
Strategy establishes direction. Leadership capability turns it into execution.
About John Grisby
John Grisby is a Professor of Practice (Leadership), author and Leadership Transformation Partner with over 25 years’ experience helping leaders and organisations improve performance and productivity. His work spans professional sports, global businesses and executive leadership development.
LinkedIn: https://uk.linkedin.com/in/johngrisby
Substack: https://theperformanceenabler.substack.com/
About Geoff Wilson
Geoff runs his own consultancy business, with a focus primarily on sport. Previously Head of Marketing and Communications at the Irish FA, Geoff now consults to a wide range of global sports organisations on areas such as strategic planning, marketing and communications, digital, fan engagement, public affairs, women’s football, league development, club development and knowledge sharing / capacity building programmes. Geoff has created numerous academic models for the sports industry. Geoff is on the Advisory Panel at the English Football League and Chair of the Sports Council Trust Company (Sport England organisation).
Geoff has written a book which focuses on ‘developing grassroots sports clubs’ to order a copy check out https://www.routledge.com/Leading-a-Grassroots-Sports-Club-A-Practical-Guide-to-Managing-and-Developing-Your-Club/Wilson/p/book/9781041094883?srsltid=AfmBOooMPgFpXYSGYwNBOLxrR6mYShU8mWeM_rbVCGlipdpjnsfqlqVD
1. Check out Geoff’s online course in strategic planning at https://geoffwilson.teachable.com/
2. The other sports models created or co created by Geoff can be found below:
- Fan engagement https://geoffwnjwilson.com/2016/08/25/254/
- Fans Journey Model https://geoffwnjwilson.com/2023/04/06/the-fan-journey-model/
- Club Development framework model https://geoffwnjwilson.com/2024/01/30/club-development-framework-model-for-the-sports-industry/
- Growing attendance https://geoffwnjwilson.com/2019/09/18/growing-attendance-model-gam/
- Data maturity on sport https://geoffwnjwilson.com/2021/05/29/61-of-all-sports-organisations-do-not-use-data-for-their-overall-strategy/
- Sports Community Engagement Model https://geoffwnjwilson.com/2024/08/22/sports-community-engagement-model/